The House
Shipping & Delivery
Every piece ships fully insured, with signature required on delivery.
Dispatch
Ready pieces are dispatched within three to five working days. Personalised pieces and bespoke commissions are made to order and dispatched once complete; you will be told the expected date when you order.
Delivery
Delivery across India usually takes a further two to five working days depending on your location. Remote pin codes may take longer.
Shipping within India is complimentary.
International
We ship worldwide. Duties and taxes charged by the destination country are the responsibility of the recipient and are not included in the price shown.
Tracking
You will receive tracking details by email once your piece leaves us. If a delivery attempt is missed, the courier will attempt redelivery before returning the parcel to us.
If something arrives damaged
Photograph the parcel before opening it fully, and write to us within forty-eight hours of delivery. Insured shipping means a damaged piece is replaced or refunded in full.
