Privacy Policy

We collect only what we need to fulfil your order and answer your enquiries.

What we collect

Your name, email address, phone number and delivery address when you place an order. Your email address if you join our list. Basic, anonymous information about how the site is used.

We never see or store your card details. Payment is handled entirely by our payment provider.

How we use it

To make and deliver your order, to reply to you, and to send order updates. We send marketing email only if you have asked for it, and every such email carries an unsubscribe link.

Who we share it with

Only those who need it: our payment provider, our courier, and the services that send our email. We do not sell your information to anyone.

How long we keep it

Order records are kept as long as tax and accounting law requires. Marketing contact details are kept until you unsubscribe.

Your rights

You may ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Write to info@houseofzivira.com and we will respond within thirty days.

Cookies

The site uses cookies necessary to keep your bag working and to understand, in aggregate, how the site is used. You can block cookies in your browser, though the bag may not work correctly if you do.

Contact

Questions about this policy go to info@houseofzivira.com.